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Information and Reservations

Do you have any questions? Read the sections we have prepared for you and if you still need information contact us directly. We are always at your disposal!

Informations for our customers
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During the high season (July-August) stays are preferably from Saturday to Saturday, exceptions can be agreed according to availability. If the solutions proposed for the dates selected do not correspond to your needs, please contact us, we will be happy to suggest alternative proposals. For group stays please contact us directly we can offer solutions according to your needs.

  • Reservations: A deposit is not required to be paid immediately as a final confirmation of the booking. Payment times and methods will be agreed via telephone contact.A deposit is not required to be paid immediately as a final confirmation of the booking. Payment times and methods will be agreed via telephone contact.
  • Payment: It must be made on the date of arrival, together with the isse of the tax receipt.
  • Cleaning: Initial and final cleanings included in the rate.
  • Linen: Bed linen will be changed once a week during stays for two or more weeks and included in price. Towels will be changed once a week and included in the rate.
  • Air conditioning and heating: For the use of air conditioning (climate control) there is an additional cost of € 7.00 per day.
  • Check-in: Check In time is between 03.00pm to 07.00pm. In case of delay, please advise the Reception Office in advance by 7.00 pm in order to make arrangements. In such cases we usually leave the apartment keys and all the necessary instructions for independent/autonomous access to the apartment.
  • Check-out: Check Out time is by 10.00am on the day of departure. Any exceptions, if possible, must be arranged with the Reception Office.
  • Animals: Well-behaved medium / small pets are allowed, subject to agreement with the hotel at the time of booking. Dogs are required to use a leash in common areas.
  • Extra
    • Cot or extra bed € 20.00 per week.
    • Small-medium size pets: € 20.00 for extra cleaning.
    • Linen supplement: full bath linen € 5.00 per person. Complete bed linen € 5.00 per person.
    • Extra cleaning: € 18.00/hour.
  • Stay Tax: not included in the rate must be paid locally.: non compresa nella tariffa da pagare in loco.
Apartment cleaning
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  • The apartments are ventilated extensively, before and during cleaning.
  • A thorough cleaning of all rooms of surfaces and dishes is carried out. Linen is washed at high temperature.
  • Hard, high contact surfaces are sanitized with specific disinfectants.
  • The checklist for each apartment ensures that cleaning and sanitizing take place according to a strict procedure.
  • The apartment is rearranged to accommodate guests.
Contact us
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Tel. +39 0565 827 067
Mobile – Whatsapp: +39 348 341 6978
Facebook Messenger m.me/ilchiostro.suvereto

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    © Il Chiostro, Via del Crocifisso, 57028 Suvereto (LI)
    P.I. 00864220496
    Tel. +39 0565 827 067 | Fax +39 0565 827 440
    Mobile - Whatsapp: +39 348 341 6978 | e-Mail: info@chiostrosuvereto.it
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